If you recently purchased or refinanced your current mortgage, you could be a target.
A pink postcard arrives in your mailbox. It references an “important matter” regarding your recently closed mortgage. And because it’s urgent, you should call the phone number right away.
It’s a scam!
And if you recently purchased or refinanced your current mortgage, you could be a prime target.
So how does this happen? Many records become public information after you move or close on a house. That means that any interested party may be able to access details about the mortgage lender, the borrower, the loan amount, the mortgage number, and the property address through public records. After fraudsters have this information, they use it to impersonate a financial institution that reaches out to you, saying they must conduct important and urgent business.
Here’s what the postcard may look like:
Be alert for these red flags:
- There’s no clear indication who the postcard is from.
- The small print may indicate that the information is provided by H.W.C., Home Warranty Corporation, Mortgage Recovery Services, or another business that is neither affiliated with, nor sponsored by, Amerifirst Financial Corporation.
- A Mortgage ID number is displayed and does not match your Amerifirst Mortgage ID number.
- The phone number displayed does not match Amerifirst’s Customer Care phone number: 844.814.7788.
- You receive information about your mortgage via a postcard instead of a sealed first-class letter.
What you should do
If you receive a postcard like this, please be aware that it is NOT Amerifirst Home Mortgage/Amerifirst Financial Corporation, nor is this business affiliated with us in any way. You DO NOT need to call the 800 number on the card, and you DO NOT need to take any further action. Simply throw the card away. If you’re unsure if it’s a scam, please call our Customer Service department at 844.814.7788. We’re always happy to help!
One of the most important things you can do is to be aware of recent scams and recognize the warning signs. The Federal Trade Commission is an excellent resource for learning safety tips, filing complaints, and reporting fraud.
Looking for more insights on buying, financing, remodeling, and taking care of your home? Explore our blog.